Sub-processors

Last updated: 26 October 2026

Vistura uses the providers below to run the Service. Each one processes personal data that our customers collect through their tours (enquiries, tour content and related technical data) only on our instructions, under a written data processing agreement. This list is Schedule C of the Data Processing Agreement.

ProviderWhat it does for VisturaWhere the data is processedTransfer safeguard
Supabase Pte. Ltd. and its affiliatesDatabase and sign-inUnited States (us-east-1)Standard Contractual Clauses
Railway CorporationApplication serverUnited States (US East)EU-US Data Privacy Framework; Standard Contractual Clauses
Cloudflare, Inc.Website delivery, network security, file storage (tour photos, floor plans, audio and video) and backupsGlobal networkEU-US Data Privacy Framework; Standard Contractual Clauses
Plus Five Five, Inc. (Resend)Email notifications about new enquiriesUnited StatesStandard Contractual Clauses

The exact contracting entity, region and transfer mechanism of each provider follow its own data processing terms.

Providers that are not sub-processors

Stripe handles payments and subscriptions. It processes the billing data of Vistura's customers for Vistura's own purposes, not data collected through tours, so it is described in the Privacy Policy rather than here.

Changes to this list

We tell customers at least 30 days before adding or replacing a sub-processor, by email to the account address or by a notice in the app, as set out in section 5 of the Data Processing Agreement. A customer may object within 15 days on reasonable data protection grounds by writing to legal@vistura.app.

DateChange
18 October 2026First published list
26 October 2026Tour files (photos, floor plans, audio and video) moved from Supabase to Cloudflare R2; both providers were already on the list